Support
Frequently Asked Questions
Yes. All hides and pelts are sourced from suppliers who meet international welfare and traceability standards. We are happy to share sourcing details for any specific piece on request.
Our jackets and coats run true to size for most styles — check the "Fit" note on each product page, as a few silhouettes (like the Shearling Flight Jacket) are cut more relaxed. If you are between sizes, we generally recommend sizing up for layering.
Each product page includes specific care instructions. As a general rule: sponge-clean leather rather than machine washing, condition it twice a year, and always use a specialist cleaner for fur. Keep both away from direct heat and prolonged sun exposure.
Yes — once your order ships, you will receive a tracking link by email. You can also view order status any time from your account page.
We ship worldwide. International orders may be subject to customs duties and import taxes set by your destination country, which are the responsibility of the customer. See our Shipping & Delivery page for full details.
Unworn items in original condition can be returned within 30 days of delivery. Full details are on our Returns & Exchanges page.